7k999 Terms & Conditions — Your Complete Guide to Using the Platform

1 Introduction

Welcome to 7k999. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and 7k999 ("7k999", "the Platform", "we", "us", "our") governing your access to and use of the 7k999 online casino and sports betting platform, including all games, betting markets, promotional programmes, payment services, and customer support channels accessible at https://7k999.io and any associated mobile or web applications.

By registering an account on 7k999, depositing funds, or using any feature of the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not accept any part of these Terms, you must not use the 7k999 platform and you should not attempt to register or deposit.

These Terms should be read alongside the 7k999 Privacy Policy and any additional rules, game-specific terms, or promotional terms that may be published on the platform from time to time. In the event of any conflict between these Terms and any supplementary document, these Terms shall prevail unless expressly stated otherwise.

2 Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and use the 7k999 platform. By completing the registration process, you warrant and represent that you are 21 years of age or older. 7k999 applies a strict zero-tolerance policy to underage gambling. Any account found to have been registered by a person under the age of 21 will be immediately closed, all pending withdrawals will be cancelled, and all funds in the account — including any winnings — may be withheld pending investigation.

2.2 Geographic Eligibility

The 7k999 platform is operated for and targeted at players based in Bangladesh. You are responsible for ensuring that your use of the platform complies with any applicable laws and regulations in your jurisdiction. 7k999 does not make any representation that access to or use of the platform is legal or appropriate in jurisdictions other than Bangladesh.

2.3 Registration Requirements

To create a 7k999 account you must provide accurate, complete, and current personal information, including your legal full name, date of birth, residential address, email address, and a valid phone number. You must not provide false, misleading, or incomplete information at any point during the registration process or at any time thereafter.

2.4 One Account Per Player

Each individual player is permitted to maintain only one registered account on the 7k999 platform. Registering or attempting to register more than one account — whether under the same name, email address, phone number, device, payment method, or IP address — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated funds.

2.5 Know Your Customer (KYC) Verification

7k999 is required to verify the identity of all players before processing withdrawal requests. You will be asked to submit a copy of a valid Bangladesh National ID card (NID) or passport, and may additionally be asked to provide proof of address and proof of payment method ownership. Failure to complete the KYC verification process within the required timeframe may result in withdrawal delays or account suspension.

3 Account Management

3.1 Account Security

You are solely responsible for maintaining the security and confidentiality of your 7k999 account login credentials, including your username, password, and any two-factor authentication codes. You must not share your credentials with any third party. Any and all activity conducted through your account will be treated as having been authorised by you, regardless of whether you personally conducted that activity.

3.2 Unauthorised Access

If you suspect that your account has been accessed without your authorisation, or that your credentials have been compromised, you must contact 7k999 support immediately at [email protected]. 7k999 will take reasonable steps to investigate and, where appropriate, suspend the account pending investigation. 7k999 will not be held liable for any losses arising from unauthorised account access where the player has failed to take reasonable steps to protect their credentials.

3.3 Account Currency

All 7k999 accounts are denominated in Bangladeshi Taka (BDT). All deposits, withdrawals, game wagers, bonus amounts, and account balances are displayed and processed in BDT. 7k999 does not charge currency conversion fees on deposits made via local Bangladeshi mobile wallets (bKash, Nagad, Rocket, Upay). International card transactions may be subject to conversion fees applied by the player's card issuer — 7k999 is not responsible for any such third-party charges.

3.4 Inactive Accounts

An account is considered inactive if no login activity has been recorded for a continuous period of 12 months or more. 7k999 reserves the right to apply a monthly inactivity fee of ৳100 to inactive accounts with a positive balance, after providing prior written notice to the registered email address. Accounts with a zero balance that remain inactive for 24 months or more may be closed at 7k999's discretion.

4 Deposits & Withdrawals

4.1 Deposit Methods & Minimums

7k999 accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳500. Maximum deposit limits vary by payment method and account verification status and are displayed in the cashier section of your account. All deposit transactions must originate from a payment account registered in your own name.

4.2 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your 7k999 account balance within minutes of confirmation. Deposits made via Visa or Mastercard may take up to 30 minutes to appear in your account balance. 7k999 is not responsible for delays caused by the player's payment provider or mobile network operator.

4.3 Withdrawal Requests

Withdrawal requests are processed subject to the completion of KYC identity verification. Players who have not completed KYC verification cannot withdraw funds from their 7k999 account. The minimum withdrawal amount is ৳1,000. Withdrawals to bKash and Nagad wallets are typically processed within 30 minutes to 4 hours of approval during normal operating hours. Bank transfer withdrawals may take 1–3 business days.

4.4 Withdrawal Method Matching

7k999 applies a withdrawal method matching policy: funds deposited via a specific payment method must, where possible, be withdrawn back to the same payment method. This policy exists to prevent money laundering and payment fraud. If the original deposit method is unavailable for withdrawal, 7k999 will work with the player to identify an appropriate alternative.

4.5 Anti-Money Laundering

7k999 maintains strict Anti-Money Laundering (AML) procedures. 7k999 reserves the right to request additional documentation from any player where a transaction triggers AML review criteria. 7k999 will report suspicious transactions to the relevant authorities as required by applicable law. Attempting to use the 7k999 platform for money laundering, structuring, or any other financial crime is strictly prohibited and will result in immediate account closure and referral to law enforcement.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional rewards offered by 7k999 are subject to these general bonus terms and to any specific terms stated in the individual promotion's description. In the event of a conflict between these general terms and promotion-specific terms, the promotion-specific terms shall prevail in relation to that promotion.

5.2 Welcome Bonus

New players who register a verified 7k999 account and make their first qualifying deposit are eligible to receive the 7k999 Welcome Bonus of 100% up to ৳20,000. The Welcome Bonus is available to new players aged 21 and above only. The Welcome Bonus is subject to a wagering requirement of 30x the sum of the deposit and bonus amount before any withdrawal of associated winnings is permitted. The wagering requirement must be completed within 30 days of the bonus being credited, failing which the bonus and any associated winnings will be removed from the account.

5.3 Wagering Requirements

Wagering requirements specify the number of times a bonus amount (or deposit plus bonus amount, as specified per promotion) must be wagered before a withdrawal request for associated winnings can be approved. Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while live table games, sports betting, and certain other game categories may contribute at a lower rate. Contribution rates by game category are published in the 7k999 promotions section.

5.4 Bonus Restrictions

Bonuses are personal to the registered account holder and may not be transferred, sold, or assigned. Only one bonus may be active at any time unless expressly stated otherwise. 7k999 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time with reasonable notice. 7k999 also reserves the right to withhold bonus funds or winnings derived from bonus play where it has reasonable grounds to believe that a player has abused the bonus system, exploited a technical error, or breached these Terms.

5.5 VIP Loyalty Programme

7k999 operates a multi-tier VIP loyalty programme available to eligible registered players. Tier progression, reward structures, point accrual rates, and redemption conditions are governed by the VIP Programme terms published separately on the 7k999 platform. 7k999 reserves the right to amend the VIP Programme terms, change tier thresholds, or discontinue the programme at any time, subject to reasonable notice to affected players.

6 Games & Betting Rules

6.1 Game Availability

7k999 makes no guarantee as to the continuous, uninterrupted availability of any specific game title or betting market. Games may be temporarily or permanently removed from the platform without notice, for reasons including but not limited to technical maintenance, game provider contractual changes, or regulatory requirements. 7k999 will use reasonable efforts to notify players of significant game library changes in advance where practicable.

6.2 Technical Malfunctions

In the event of a technical malfunction, software error, or communication failure during the course of a game or sports bet, 7k999 reserves the right to void the affected round or bet. Where a technical malfunction results in an incorrect payout — whether in excess of or less than the correct amount — 7k999 reserves the right to correct the error and adjust account balances accordingly. Winnings derived from a clear technical error or malfunction will not be paid.

6.3 Sports Betting Rules

Sports betting markets on 7k999 are governed by the specific betting rules published in the sportsbook section of the platform. These rules cover settlement procedures, event cancellation and abandonment policies, live betting procedures, and the handling of disputed results. In cricket betting specifically, standard ICC rules apply to result determination unless stated otherwise in the individual market rules.

6.4 Maximum Winnings

7k999 reserves the right to impose maximum winnings limits on individual games, game sessions, or single bets. Where applicable, maximum winnings limits are displayed in the relevant game or market interface. Any winnings that exceed the stated maximum cap for a game or market may be adjusted to the applicable maximum at 7k999's sole discretion.

7 Prohibited Conduct

The following activities are strictly prohibited on the 7k999 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances, and referral to relevant law enforcement authorities:

• Registering more than one account on the platform, or assisting another person to register while a related account already exists
• Providing false, incomplete, or misleading information during registration or KYC verification
• Using automated software, bots, scripts, or any artificial intelligence tools to exploit games, accumulate bonuses, or interact with the platform in a manner not intended for human players
• Exploiting software bugs, technical errors, or mathematical vulnerabilities in games or betting markets for financial gain
• Engaging in bonus abuse, including but not limited to creating multiple accounts to claim bonuses multiple times, or placing hedged bets designed to meet wagering requirements without genuine risk
• Colluding with other players in card games, table games, or any other multiplayer format to gain an unfair advantage
• Using the platform for money laundering, terrorist financing, or any other financial crime
• Attempting to access or tamper with the platform's underlying code, databases, or server infrastructure
• Harassing, threatening, or abusing 7k999 staff, customer support agents, or other players via any communication channel
• Using a payment account belonging to another person to make deposits or receive withdrawals

8 Responsible Gaming

7k999 is committed to promoting responsible gambling across its entire player base. The platform is strictly for adults aged 21 and above. 7k999 provides a range of tools to help players manage their gambling activity, including personal deposit limits, session time limits, cool-off periods, and self-exclusion options. These tools are accessible from your account settings at any time.

Players who feel that their gambling is becoming a problem are strongly encouraged to use the available responsible gaming tools and to seek professional support. For detailed guidance, self-assessment resources, and contact information for professional support services available in Bangladesh, please visit the dedicated Responsible Gaming page on the 7k999 website.

9 Privacy & Data

7k999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a 7k999 account, you consent to the collection and processing of your personal data as described in the Privacy Policy. 7k999 uses industry-standard SSL encryption to protect all data transmitted between your browser and the 7k999 platform. For full details on how your data is used, stored, and protected, please review the Privacy Policy.

10 Intellectual Property

All content on the 7k999 platform, including but not limited to logos, trademarks, game graphics, interface designs, software, text, images, and audio, is the property of 7k999 or its licensed content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not reproduce, copy, distribute, modify, reverse-engineer, or create derivative works based on any 7k999 intellectual property without prior written consent.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 7k999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

7k999's total aggregate liability to any individual player in connection with any dispute shall not exceed the total amount deposited by that player in the 12 months immediately preceding the event giving rise to the claim.

7k999 does not guarantee that the platform will be free from errors, interruptions, or security vulnerabilities at all times. The platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

12 Account Termination

12.1 Termination by the Player

You may request the closure of your 7k999 account at any time by contacting [email protected]. Before the account is closed, any remaining balance in the account (net of any applicable bonus funds subject to unmet wagering requirements) will be processed for withdrawal to your verified payment method, subject to standard KYC requirements being met.

12.2 Termination by 7k999

7k999 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where 7k999 has reasonable grounds to believe that the player has breached these Terms, engaged in fraudulent activity, provided false information, or where continued operation of the account would expose 7k999 to legal, regulatory, financial, or reputational risk. In cases of confirmed fraud or Terms violations, account balances may be withheld pending investigation and any winnings derived from prohibited conduct may be forfeited.

13 Disputes & Complaints

If you have a complaint or dispute regarding any transaction, game result, bonus award, withdrawal, or other matter relating to your 7k999 account, you should contact the 7k999 support team in the first instance via email at [email protected] or via live chat within the platform. Please provide your account username, a clear description of the issue, and any relevant transaction reference numbers.

7k999 aims to acknowledge all complaints within 24 hours and to provide a final resolution within 14 business days. In the event that a dispute cannot be resolved to your satisfaction through the internal complaints process, you may seek independent resolution through a mutually agreed alternative dispute resolution body.

All disputes relating to individual game rounds or bet settlements must be raised within 30 days of the relevant game round or bet being settled. Disputes raised after this period may not be accepted for review.

14 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the operation of the 7k999 platform. By using the platform, you agree to submit to the jurisdiction of the relevant courts for the resolution of any dispute that cannot be settled through the complaints process described in Section 13.

15 Amendments

7k999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 7k999 will notify registered players via email and/or a prominent notice within the platform prior to the changes taking effect. The date of the most recent revision is shown in the "Last Updated" notice at the top of this document.

Your continued use of the 7k999 platform following the publication of any updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using the platform and request account closure as described in Section 12.

16 Contact Information

If you have any questions about these Terms & Conditions, or if you need to contact 7k999 for any reason related to your account, payments, responsible gaming, or a dispute, please use the following contact details:

All formal legal notices directed to 7k999 must be submitted in writing to the support email address above and must clearly identify the sender, the nature of the legal notice, and the specific provisions of these Terms to which the notice relates.